Refund policy

RETURNS / EXCHANGES

If for any reason you are not satisfied with your Martin Dingman Merchandise and wish to Return / Exchange, you can click HERE or email Customer Care at info@martindingman.com to request your Prepaid UPS Return Shipping Label (within continental U.S.).  Items must be dropped off at a UPS facility or Authorized UPS Shipping Location.  Returns / exchanges must take place within 30 days of original purchase.  Please return all merchandise in the original box, along with the completed Return Form found with your order.  

Note: If the item was purchased through one of our retail partners and not through Martin Dingman directly, please contact that retail location to initiate a return or exchange.

For questions, email info@martindingman.com or call 800.955.2358

 

IMPORTANT INFORMATION ON RETURNS

• Footwear may not be returned if the top has been creased or the bottom has been scuffed.  To prevent creasing when trying on a new shoe, avoid fully flexing the foot.  To prevent scuffing the bottom always try on shoes on a carpeted surface.
• Sale prices will be honored up to 14 days prior on any items purchased within that time.
• Any Final Sale item (sale price ending in .99 or .98) is not eligible for return.

 

Send your return to:

Martin Dingman

Attn: Returns Department

14966 Industrial Park Drive

Lead Hill, Arkansas, US